General Frequently Asked Questions (FAQ):

SERV is an on-site car service platform. With Serv, you no longer need to go to the workshop or service centre for your regular scheduled car servicing & maintenance.

We are based in Cyberjaya, and we do not have any workshop. We will go to your location, provided that location has sufficient working space. Among the commonly preferred locations are at the house, office and restaurants.

At the moment, we cover Klang Valley, Putrajaya, and Cyberjaya. If your area is not mention and you would like to know if we can visit you, please contact us at +6018-210 8110.

The service is available daily from 10:00AM to 10:00PM daily and subjected to the availability of SERV Partner at the moment of booking.

At the moment, our Customer Support only operates from 9:30AM to 6:30PM daily.

You can call/WhatsApp us at 018-2108110 or email your enquiries at enquiries@serv.my .

SERV was officially registered since July 2017 and the SERV app was launched on the 30th of September 2017.

As of 15 September 2018, SERV has conducted more than 450 services.

Yes, all of our Service Partners are certified and experienced in car service.

If you are unsure, simply make a note on the issue when you make your booking. Our service advisor will contact you and make recommendation based on your mileage and the previous serviced mileage. You could also book a car health check with us, where 23 points inspection will be conducted and recommendation of service would be made if required.

Yes, you can. Please visit https://www.serv.my/partner for more information.